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The Dangerous Journey

Pitfalls of managing the process yourself, part two


by Mark Jordan

March 16, 2009

Last month's column introduced you to some of the most common pitfalls business owners encounter when they attempt to quarterback the process of selling or buying a company. We introduced the acronym DEAL PROBLEM to make it easy to remember the dangers of going on the journey alone. In this (LINK http://www.btobmagazine.com/Articles/2009/February/Jordan_Solutions.html
article, we identified the first four pitfalls:

D - Deficient Non-Disclosure Agreement
E - Expectations are Unrealistic
A - Agenda is Hidden
L - Lack of Delegation

This month, we unpack the balance of the pitfalls: PROBLEM.

P - Prospect Focus is Too Narrow

Consider your target audience when you create your marketing plan to sell your business. Your biggest question is, "Who is your target audience?" Maintaining too narrow of a focus will greatly diminish the possibilities available. Most business owners only think of their closest competitors as prospects. Expand your focus to include complementary industries.

R - Refusing To Be Flexible

The deal making process is fluid and requires flexibility. If you are considering selling your business, determine how flexible you want to be throughout the process. Don't mistake flexibility as a sign of weakness. It sets the stage for solid rapport throughout the process and creates an environment ripe for success. Flexibility does not mean you give in on key points, but it may mean you concede secondary points.

O - One Buyer at a Time

Common sense tells us we are better to have multiple buyers at the table, but business owners all too often fall victim to the trap of dealing with one buyer at a time.

Sales 101 teaches us the more we put into the top of the funnel the more likely we are to receive positive results. Don't just deal with the buyer who happens to call you on the phone and express interest. There is most likely a large pool of prospects for your deal. Broaden your reach beyond the apparent low hanging fruit.

B - Broadcasting Your Intentions

Selling your business creates an aura of excitement. Keep your plans confidential. You know what happens when you tell one person in confidence.

L - Lack of Preparation

Organization brings about higher productivity. The same holds true throughout the deal life cycle. Closing a deal is a complicated process. You can't afford to shortchange your preparation time.

E - Engaging the Wrong Adviser

Selling your business may be a once in a lifetime event. There are three main segments of intermediaries -main street, middle market and large transaction - assist owners in buying and selling companies. Make sure you select the right one. In addition, state and federal laws govern what type of licensing an intermediary is required to have. Using an adviser with deficient licensing can have significant consequences.

M - Must Sell

If you wait until you must sell, your deal outcome will most likely be less than favorable. People sell their businesses for a variety of reasons. Some simply want to retire, pursue another interest, or are just tired of pushing the ball up the hill. Begin the process well in advance of your desired exit date for a favorable outcome.

There are two types of people in this world - reactive and proactive. Reactive people wait for situations to present themselves and then they decide how to respond. Proactive people create their situations. They decide their goals beforehand and set things in motion to materialize their goals. Proactive people do not wait for events to come to them. Instead, they anticipate such events and have an action plan.

A proactive stance is critical to the successful sale of your business. To manage the situation appropriately, you must maintain control rather than allowing the buyer to direct the process. You cannot wait until a potential buyer calls you on the phone and react to it. Be intentional about the process and be prepared.

Mark Jordan is managing principal of VERCOR, an investment bank that creates liquidity for small and middle market business owners. He is the author of four books, including Enhancing Your Business Value...The Climb to the Top and Selling Your Business the Easy Way.


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